Privacy statement
Data protection declaration
Information about the processing of your data
In accordance with Art. 12 of the Basic Data Protection Ordinance (hereinafter: DSGVO), we are obliged to inform you about the processing of your data when using our website. We take the protection of your personal data very seriously and this data protection declaration informs you about the details of the processing of your data and about your legal rights in this regard.
We reserve the right to adapt the data protection declaration with effect for the future, in particular in the event of further development of the website, the use of new technologies or changes to the legal basis or the corresponding jurisdiction.
We recommend that you read the data protection statement from time to time and take a printout or a copy of your documents.
Definitions
"Website" or "Internet presence" means below all pages of the responsible person on www.indigoduesseldorf.com.
"Personal data" means any information relating to an identified or identifiable natural person. Identifiable is a person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics which express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. Personal data is therefore, for example, a person's name, e-mail address and telephone number, but may also include information about preferences, hobbies and memberships.
"Processing" means operations or sets of operations carried out with or without the aid of automated procedures in connection with personal data, such as the collection, collection, organisation, filing, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, reconciliation, linking, restriction, erasure or destruction.
"Pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
"Consent" means any voluntary declaration of intent in the form of a declaration or other clear affirmative act by which the data subject indicates that he/she agrees to the processing of his/her personal data in a particular case, in an informed and unambiguous manner.
"Google" also means Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; available in the European Union at: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Scope of application
This privacy policy applies to all pages of www.indigoduesseldorf.com. It does not extend to any linked websites or Internet presences of other providers.
Responsible supplier/representative of the supplier in the European Union (EU)
The processing of personal data within the scope of this data protection declaration is responsible:
Hotel Indigo Düsseldorf-Victoriaplatz
Kaiserswerther Str. 20
40477 Düsseldorf, Germany
Phone: 0221 4999 0
info(at)indigoduesseldorf(dot)com
Questions about data protection
If you have any questions about data protection with regard to our company or our website, you can contact our data protection officer:
Mandatory data protection officer pursuant to Art. 37 para. 7 of the Basic Data Protection Ordinance (DSGVO)
Spirit Legal LLP Attorneys at Law
Lawyer and Data Protection Officer
Peter Hense
Postal address:
data protection officer
c/o Hotel Indigo Düsseldorf-Victoriaplatz, Kaiserwerther Strasse 20, 40477 Düsseldorf, Germany
Contact via encrypted online form:
Contact data protection officer
Safety
We have taken comprehensive technical and organisational precautions to protect your personal data from unauthorised access, misuse, loss and other external disturbances. To this end, we regularly review our security measures and adapt them to the state of the art.
Your rights
You have the following rights with regard to the personal data concerning you that you can assert against us:
• Right to information (Art. 15 DSGVO),
• The right to correction (Art. 16 DSGVO) or deletion (Art. 17 DSGVO),
• Right to limitation of processing (Art. 18 DSGVO),
• right of opposition to processing (Art. 21 DSGVO),
• right to revoke your consent (Art. 7 para. 3 DSGVO),
the right to receive the data in a structured, common, machine-readable format ("data transferability") and the right to pass on the data to another person responsible if the prerequisite of Art. 20 para. 1 lit. a, b DSGVO applies (Art. 20 DSGVO)
You can assert your rights by notifying the contact data specified in the "Responsible Provider" section or the data protection officer appointed by us.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data (Art. 77 DSGVO).
Use of the website, access data
You can use our website for purely informational purposes without disclosing your identity. When calling up the individual pages of the website in this sense, access data is merely transmitted to our web space provider so that the website can be displayed to you. This is the following data:
• browser type/ browser version
• operating system used
• language and version of the browser software
• Host name of the accessing device
• IP address
• Website from which the request comes
• Content of the request (specific page)
• date and time of the server request
• Access status/HTTP status code
• Referrer URL (the previously visited page)
• Transmitted data volume
• Time zone difference to Greenwich Mean Time (GMT)
Temporary processing of the IP address by the system is necessary to technically enable the website to be delivered to your computer. Processing your IP address for the duration of the session is required. The legal basis for such processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO.
The access data is not used to identify individual users and is not merged with other data sources. The access data are deleted when they are no longer necessary to achieve the purpose of their processing. In the case of collecting the data to provide the website, this is the case when you end your visit to the website.
IP addresses are stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context either. The data will be deleted after seven days at the latest; further processing is possible in individual cases. In this case, the IP address is deleted or so alienated that an assignment of the calling client is no longer possible.
The collection of data for the provision of the website and the processing of data in log files is absolutely necessary for the operation of the website. You may object to the processing. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Cookies
In addition to the aforementioned access data, so-called cookies are stored in the Internet browser of the terminal device you are using when using the website. These are small text files with a sequence of numbers that are stored locally in the cache of the browser used. Cookies do not become part of the PC system and cannot execute programs. They serve to make our website user-friendly. The use of cookies may be technically necessary or may be used for other purposes (e.g. analysis/evaluation of website use).
a) Technically necessary cookies
Some elements of our website require that the calling browser can be identified even after a page change. The following data is processed in the cookies:
• Language settings
• Items in the shopping cart
• log-in information
The user data collected by technically necessary cookies are not processed to create user profiles. We also use "session cookies", which store a session ID that can be used to assign various requests from your browser to the shared session. Session cookies are necessary to use the website. In particular, it enables us to recognize the terminal device used when you return to the website. We use this cookie to recognize you on subsequent visits to the website if you have an account with us; otherwise you would have to log in again each time you visit. The legal basis for this processing is Art. 6 Par. 1 S. 1 lit. f) DSGVO; we use session cookies to make the use of the website more attractive and effective. Session cookies are deleted as soon as you log out or close your browser.
Most browsers are pre-set to automatically accept cookies. You can object to the processing of your data by cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
b) Technically unnecessary cookies
We also use cookies on the website which enable an analysis of the user's surfing behaviour. For example, the following data is stored and processed in the cookies:
• Entered search terms
• Frequency of page views
• Use of website functions
These cookies are used to make the use of the website more efficient and attractive.
The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. The technically unnecessary cookies are automatically deleted after a specified period, which may vary depending on the cookie.
You can object to the processing of your data by cookies. If you do not wish to use cookies, you have the option of generally or selectively blocking the storage of cookies or removing cookies that have already been stored by changing your browser settings. You can also have the corresponding information displayed before setting a cookie. If you change the browser settings for the use of cookies or deactivate cookies, the functional scope of this website may be limited.
If we integrate third-party cookies into our website, we will point this out to you separately below.
c) Cookie Banner Notice
When you visit the website, an information banner informs you about the use of cookies and refers you to this data protection declaration. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings.
Contacting our company
When contacting our company, e.g. by e-mail or via the contact form on the website, the personal data provided by you will be processed by us in order to answer your enquiry.
A name or pseudonym, telephone number and a valid e-mail address are absolutely necessary for processing enquiries via the contact form on the website. At the time of sending the message to us, the following data will also be processed:
• IP address
• date/time of registration
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO or Art. 6 para. 1 sentence 1 lit. b) DSGVO, if the establishment of contact is aimed at the conclusion of a contract.
The processing of the personal data from the input mask serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
In this context, the data will not be passed on to third parties. The data is processed exclusively for processing the conversation. We delete the data arising in this context after the processing is no longer necessary, or limit the processing to compliance with the existing legally mandatory storage obligations.
You have the possibility to object to the processing of your personal data for contact inquiries at any time. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the previous description of the functions. In such a case, processing of the request may not be continued. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Processing and forwarding of personal data for contractual purposes
We process your personal data, if and as far as this is necessary for the initiation, justification, execution and/or termination of a legal transaction with our company. The legal basis for this results from Art. 6 para. 1 sentence 1 lit. b) DSGVO.
After the purpose has been achieved (e.g. contract processing), the personal data will be blocked or deleted for further processing, unless we are entitled to further storage and processing required in the respective context on the basis of a consent given by you (e.g. consent to the processing of the e-mail address for sending electronic advertising mail), a contractual agreement, a statutory authorisation (e.g. authorisation to send direct advertising) or on the basis of justified interests (e.g. storage for asserting claims).
Your personal data will be passed on if
• it is necessary for the establishment, execution or termination of legal transactions with our company (e.g. when passing on data to a payment service provider / a shipping company to process a contract with you), (Art. 6 para. 1 sentence 1 lit. b) DSGVO), or
• a subcontractor or vicarious agent whom we use exclusively in the context of the provision of the offers or services requested by you, requires this data (such vicarious agents are only entitled to process the data insofar as this is necessary for the provision of the offer or service, unless you are expressly informed otherwise) or
• an enforceable official order (Art. 6 para. 1 sentence 1 lit. c) DSGVO) has been issued or
• there is an enforceable court order (Art. 6 para. 1 sentence 1 lit. c) DSGVO) or
• we are legally obliged to do so (Art. 6 para. 1 sentence 1 lit. c) DSGVO) or
• the processing is necessary to protect the vital interests of the data subject or another natural person (Art. 6 para. 1 sentence 1 lit. d) DSGVO) or
• we are authorised or even obliged to pass on information in order to pursue overriding legitimate interests (Art. 6 para. 1 sentence 1 lit. f) DSGVO).
Your personal data will not be passed on to other persons, companies or bodies unless you have effectively consented to such a transfer. The legal basis for processing is then Art. 6 para. 1 sentence 1 lit. a) DSGVO.
Processing and forwarding of personal data in the online ordering system
If you wish to place an order or booking in our online shop, it is necessary for the initiation and conclusion of the contract that you provide personal data such as your name, your address and your e-mail address. The mandatory data required for order and contract processing are marked separately; further information is provided voluntarily. We process your data for order processing, in particular we will forward payment data to your chosen payment service provider or our house bank. Within the framework of your booking or booking request, the booking information is also transferred to external operators of Internet booking machines (e.g. TourOnline AG, Borsigstraße 26, 73249, Wernau "DIRS 21") for contract fulfilment or preparation. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. b) DSGVO. To prevent unauthorized third parties from accessing your personal data, the order process on the website is encrypted using SSL/TLS technology.
You can voluntarily create a customer account in which we store your data for future visits to the website. When you create a customer account, the data you enter is processed. All other data, including your customer account, can be edited or deleted after successful login.
We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist. Due to mandatory commercial and tax regulations, we are obliged to keep your address, payment and order data for a period of ten years. After two years after termination of the contract, we restrict the processing and reduce the processing to compliance with the existing legal obligations.
Processing of personal data in accordance with § 30 Federal Notification Act (BMG)
Accommodation facilities such as hotels in particular are obliged according to § 30 Federal Notification Act (BMG) to collect the following data from the guest on the day of arrival and to have the registration form signed by the guest in writing:
• date of arrival and expected departure,
• family names,
• first names,
• date of birth,
• nationality,
• address,
• the number of passengers and their nationality in the cases of § 29 paragraph 2 sentences 2 and 3,
• serial number of the recognized and valid passport or passport replacement paper for foreign persons.
• if necessary, further data for the collection of tourism and spa contributions
We are obliged to collect, process and pass on this data within the framework of the BMG, the legal basis of the processing results from Art. 6 Para. 1 s. 1 lit. c) DSGVO.
We delete this data or restrict processing as soon as this is permitted under the provisions of the BMG and if you do not give your consent (Art. 6 para. 1 s. 1 lit. a) DSGVO) and there is no other justified interest on our part in continued processing.
Comment function/guestbook on the website
You can leave a comment on the website.
When making the entry, we process the following personal data:
• e-mail address,
• communicated name
You do not have to enter a clear name; you are free to use the function pseudonymously.
Furthermore, at the time the entry is made, the following data is also processed:
• IP address
• Date/time of the entry
When your entry is published, the e-mail address you provided will not be published, only the name / pseudonym you provided. Your entry will not be checked by us before publication. We reserve the right to remove entries at any time if they are found to be unlawful.
We process your e-mail address and your name/pseudonym in order to be able to determine if the entry is a real experience report if necessary. Furthermore, we would like to be able to contact you if your entry on the website is objected to us as unlawful and can defend us against complaints or claims that may be brought against us as a result of your entry.
For this purpose we also process your IP address. We delete the IP address after 1 week. We will process your e-mail address as long as the entry on the website continues or we are involved with the entry in the context of a legal dispute.
If you or we delete your entry, we process the e-mail address, the names provided and other voluntary information up to the expiry of the statutory limitation periods for the aforementioned reasons of prevention and defence, but limit the processing of this data after 6 months.
We do not pass on the data to third parties, unless we are obliged to do so by law or by official or judicial order or the passing on is necessary for the enforcement of our legitimate interests. The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO.
You can object to the processing of your given data. You can delete your entry yourself at any time. You are free to take measures in accordance with the "Your Rights" section, and if you have any complaints, please contact our company as a first step.
Application process
We are pleased that you are interested in us and have applied or applied for a position in our company. In the following we would like to provide you with information on the processing of your personal data in connection with your application. We process the data necessary for the online application process (name, e-mail address and location) as well as data that you have sent us in connection with your application in order to check your suitability for the position (or any other open positions in our company) and to carry out the application process.
The legal basis for the processing of your personal data in this application procedure is primarily § 26 BDSG in the version valid from 25.05.2018. It allows the processing of data required in connection with the decision to establish an employment relationship. Should the data be necessary for legal prosecution after completion of the application procedure, data may be processed on the basis of the requirements of Art. 6 DSGVO, in particular to safeguard legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO. We are then interested in asserting or defending claims.
Candidate data will be deleted after 6 months in the event of rejection. In the event that you have agreed to further storage of your personal data, we will add your data to our applicant pool. There the data will be deleted after two years. If you have won a job during the application process, the data from the applicant data system will be transferred to our personnel information system.
We use a specialized software provider for the application process. He will act as a service provider for us and may also gain knowledge of your personal data in connection with the maintenance and care of the systems. We have concluded a so-called order processing contract with this provider, which ensures that data processing is carried out in a permissible manner.
Your application data will be reviewed by the personal department after receipt of your application. Suitable applications are then forwarded internally to the department heads for the respective open position. Then the further procedure is coordinated. In the company, only those persons have access to your data who need this for the proper course of our application procedure.
You have the possibility to object to the processing of your data at any time. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the previous description of the functions. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Email marketing
Existing customer acquisition
We reserve the right to process the e-mail address provided by you within the framework of the registration/order/booking in accordance with the statutory provisions in order to send you the following content by e-mail during or following the contract processing, provided that you have not already objected to this processing of your e-mail address:
• further interesting offers from our portfolio,
• to events of our company,
• technical information,
• Sending our catalogue,
• Questions according to special wishes,
• Overview of possible leisure activities,
• Information on how to get there by public transport.
Legal basis for processing Art. 6 para. 1 sentence 1 lit. f) DSGVO. We carry out the above-mentioned processing for customer care and to increase our services. We delete your data when you cancel your newsletter subscription, but no later than two years after termination of the contract.
We would like to point out that you can object to receiving direct advertising at any time without incurring any costs other than the transmission costs according to the basic rates. Click on the unsubscribe link in the newsletter or send us your objection to the contact data given in the section "Responsible provider".
Newsletter
You have the possibility to register for our e-mail newsletter on the website, with which we inform you regularly about the following contents:
• offers from our portfolio,
• events of our company,
• offers (also events) of third parties, as far as you have given your consent.
• New articles/ collections,
• Special offer/ time limited offers
In order to receive the newsletter, the following personal data is required.
• Recipient (name or pseudonym)
• valid e-mail address
To register for our e-mail newsletter, please use the double opt-in procedure. After entering the data marked as mandatory, we will send you an e-mail to the e-mail address you have provided, in which we ask you to explicitly confirm your subscription to the newsletter (by clicking on a confirm link). This is how we ensure that you really want to receive our e-mail newsletter. If the confirmation does not take place within 24 hours, we block the information transmitted to us and delete it automatically after one month at the latest.
Furthermore, the following data is processed at the time of the subscription:
• IP address
• Date/time of registration for the newsletter,
• The time of your confirmation link confirmation,
We process your IP address, the time of registration for the newsletter and the time of your confirmation in order to document your newsletter registration and to prevent misuse of your personal data. The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. We process this data until two years after termination of the contract. If the newsletter registration takes place outside a contract conclusion, we process these data up to the expiration of two years after termination of the use procedure. We delete this data when the newsletter subscription ends.
After your confirmation we will process the e-mail address and name/pseudonym of the recipient concerned for the purpose of sending you our e-mail newsletter. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a) DSGVO. We delete this data when you cancel your newsletter subscription.
You can revoke your consent to the processing of your e-mail address to receive the newsletter at any time, either by sending us a message (see the contact details in the section "Responsible provider/representative of the provider in the European Union") or by clicking directly on the unsubscribe link contained in the newsletter.
We would like to point out that we evaluate your user behaviour when sending the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are integrated on our website. For evaluation purposes, we link the data mentioned in the "Access Data" section and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID.
With the collected data we create a user profile to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click on in them and deduce your personal interests. We link this data to actions taken by you on our website. The information is processed as long as you have subscribed to the newsletter. After a cancellation we process the data purely statistically and anonymously.
The purpose of this is to evaluate the use and optimisation of the e-mail advertising we send you. The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO.
You can object to this tracking at any time by clicking on the separate unsubscribe link provided in each newsletter or by informing us of the contact data specified in the "Responsible provider" section.
You can also prevent tracking by disabling the display of images in your e-mail program by default. In this case the newsletter will not be displayed completely and you may not be able to use all functions. If you display the images manually, the above tracking takes place.
E-mail marketing service "MailChimp
We use the e-mail marketing service "MailChimp" of the provider Rocket Science Group, LLC (675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, Web: https://mailchimp.com/; hereinafter: "MailChimp").
If you have registered for the newsletter, the data provided during registration will be stored and processed on the servers of MailChimp in the USA. MailChimp processes this information for sending and evaluating the newsletter on our behalf. The MailChimp newsletters contain so-called "web-beacon", pixel-sized files that are retrieved from the MailChimp server when the newsletter is opened. In the context of the call, technical information, such as the browser used, time of the page call and IP address, is collected. This information is processed to evaluate and technically improve the services. Furthermore, it is evaluated whether newsletters are opened, when they are opened and which links are clicked on by the reader. This information can theoretically be assigned to individual newsletter recipients. Neither we or MailChimp, however, intend to observe individual recipients; the evaluation of the information mentioned serves rather to recognize the reading habits of the recipients in order to be able to adapt and scatter our newsletter contents accordingly better. The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. We have no knowledge of the storage time at MailChimp and have no influence on it.
You can object to the processing at any time with effect for the future by clicking on the unsubscribe link at the end of the newsletter. At the same time the processing for receiving the newsletter and for statistical analysis ends. A separate objection of the dispatch via MailChimp or the statistical evaluation is not possible.
Alternatively, you can object at http://optout.aboutads.info/?c=2&lang=EN and http://www.youronlinechoices.com/uk/your-ad-choices(for the European Union area).
Furthermore, MailChimp can use the transmitted data according to its own information for the optimization and improvement of its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter. MailChimp processes the data according to its own statements neither in order to write to you with its own advertising nor is the data passed on to third parties.
As the recipient of the newsletter, you may be redirected to the MailChimp website, for example, if you follow the link contained in the newsletter to retrieve the newsletter online in case of display problems in the e-mail program. In this context, we would like to point out that further analysis services and cookies may be used on the MailChimp website, which may process your personal data on behalf of MailChimp. We have no influence on this processing.
MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and thus commits itself to comply with the data protection regulations of the European Union. Further information can be obtained from MailChimp: https://mailchimp.com/legal/privacy/.
Hosting
We use external hosting services to provide the following services: Infrastructure and platform services, computing capacity, storage resources and database services, security and technical maintenance services. All data necessary for the operation and use of our website will be processed.
We use external hosting services for the operation of this website. By using external hosting services, we aim to make our website available efficiently and securely. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO.
The collection of data for the provision and use of the website and the processing of data via external web hosts is absolutely essential for the operation of the website. You may object to the processing. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Integration of third-party content
The website includes third-party content such as videos, maps, RSS feeds or graphics from other websites. This integration always requires that the providers of this content ("third party providers") perceive the IP addresses of the users. Because without the IP address they cannot send the content to the browser of the respective user. The IP address is therefore required for the display of this content.
We make every effort to use only content from third parties who process the IP address solely for the purpose of delivering the content. However, we have no influence on this if the third party providers process the IP addresses, e.g. for statistical purposes. As far as we know, we will explain them below.
Some of these third parties may process data outside the European Union.
You can object by installing a JavaScript blocker such as the browser plugin 'NoScript' (www.noscript.net) or deactivating JavaScript in your browser.
However, this can lead to functional restrictions on the website.
Google Web Fonts
We use web fonts provided by Google for the consistent display of fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 sentence 1 lit. f) DSGVO. We have no knowledge of the storage time at Google and have no influence on it.
You can object to the processing by changing the browser settings so that the browser does not support web fonts - but then a default font is used by your computer.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faqand in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Integration of Google Maps
This website also uses the "Google Maps" service from Google to display maps or map sections and thus enables you to conveniently use the map function on the website.
By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. In addition, the data specified in the "Access data" section will be transmitted to Google. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button.
Google stores your data as usage profiles and processes them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. For more information about the purpose and scope of processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. For more information on the Google Maps Terms of Use, please visit https://www.google.com/intl/de_de/help/terms_maps.html
You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
Integration of Quandoo
On our website we use plugins of the table reservation platform Quandoo. The provider of Quandoo is Quandoo GmbH, Sonnenburger Straße 73, 10437 Berlin ("Quandoo").
Quandoo allows us to embed a reservation tool for tables in restaurants using an embed code. Your IP address is transmitted to Quandoo via the technical implementation of the embed code. Quandoo also processes information about our website, the type of browser used, the browser language, the time and length of access. Quandoo may also collect information about your use of our website (e.g. access to sub-pages and clicking on links) and other interactions you may have made while visiting our website. Quandoo processes your personal data on the territory of the European Union. Further information and Quandoo's current privacy policy can be found at www.quandoo.de/data_privacy.
The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. The processing serves to make our website more attractive and to offer you additional services. We have no knowledge of the storage time at Quandoo and have no influence on it.
You have the right to object to the processing and must contact Quandoo to exercise this right. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
Services for statistical, analytical and marketing purposes
We use third-party services for statistical, analytical and marketing purposes. This enables us to provide you with a user-friendly, optimized use of the website. The third party providers use cookies to control their services (see the "Cookies" section before). Personal data will not be processed, unless otherwise explained below.
Some of the third party providers offer the possibility to directly object to the use of the respective service, e.g. by setting an opt-out cookie.
If you activate a corresponding opt-out cookie, the external provider will no longer process any data about your usage behavior. A mere selective objection to an individual selection of external services is also possible. If you change the browser or the terminal device used or delete all cookies, you must set the opt-out cookie again.
Furthermore, you can also opt-out of the use of cookies via the opt-out platform of the Bundesverband Digitale Wirtschaft e.V. (German Digital Industry Association). (BVDW) at http://www.meine-cookies.org/cookies_verwalten/preeferenzmanager.html or via the deactivation page of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ directly. Further information on usage-based advertising and opt-out options can also be found at the following link: http://www.youronlinechoices.com/de//.
Google Analytics
In order to tailor our website optimally to your interests, we use Google Analytics, a web analysis service from Google. Google Analytics uses so-called "cookies" (see the "Cookies" section before), which are stored on your computer and enable an analysis of your use of the website. The information generated about your use of this website is transmitted to a Google server in the USA and processed there.
If IP anonymisation is activated on this website, your IP address will be reduced by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports for us on website activity and to provide us with further services relating to website and Internet use.
The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
We use Google Analytics to analyse and regularly improve the use of our website. The statistics help us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the processing of Google Analytics is Art. 6 Par. 1 S. 1 lit. f) DSGVO. The Analytics cookies are deleted after fourteen months at the latest.
You have the right to object. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
For more information from Google, a third-party provider, please visit:
http://www.google.com/analytics/terms/de.html, http://www.google.com/intl/de/analytics/learn/privacy.html,
http://www.google.de/intl/de/policies/privacy.
Usage-based online advertising
Google AdWords Conversion
We use the offer of Google Adwords from Google to draw attention to our attractive offers with the help of advertising materials (so-called Google AdWords) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
These advertising media are delivered by Google via so-called "Ad Servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google AdWords stores a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an AdWords customer's website and the cookie stored on their computer has not expired, Google and the customer may recognize that the user has clicked on the ad and has been redirected to this page. Each AdWords customer is assigned a different cookie. Cookies can therefore not be traced through the websites of AdWords customers. We do not process any personal data ourselves in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Due to the used Marketing-Tools, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further processing of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating AdWords Conversion, Google receives the information that you have called the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f) DSGVO. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org/Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can prevent participation in this tracking procedure in various ways:
• by setting your browser software accordingly, in particular the suppression of third party cookies means that you will not receive any ads from third party providers:• by disabling cookies for conversion tracking, by setting your browser to block cookies from the "www.googleadservices.com" domain, www.google.de/settings/ads, which is deleted when you delete your cookies;
• by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link www.aboutads.info/choices, this setting being deleted if you delete your cookies;
• by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.
Google Remarketing
Besides Adwords Conversion we use the application Google Remarketing from Google. This is a process we would like to use to contact you again. This application allows you to see our advertisements after visiting our website when you continue to use the Internet. This is done by means of cookies stored in your browser, which are used to record and evaluate your usage behaviour when Google visits various websites. This is how Google can determine your previous visit to our website. According to its own statements, Google does not merge the data collected in the context of remarketing with your personal data, which may be processed by Google. According to Google, pseudonymisation is used for remarketing in particular.
The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. We have no knowledge of the storage time at Google and have no influence on it.
You can prevent participation in this tracking procedure in various ways and thus exercise your right of objection:
• by setting your browser software accordingly, in particular the suppression of third party cookies means that you will not receive any ads from third party providers;
• by disabling cookies for conversion tracking, by setting your browser to block cookies from the "www.googleadservices.com" domain, http://optout.aboutads.info/?c=2&lang=EN, which is deleted when you delete your cookies; • by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link www.aboutads.info/choices, this setting being deleted if you delete your cookies;
• by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link www.google.com/settings/ads/plugin.
Google DoubleClick
We continue to use Google's online marketing tool "DoubleClick" on the website. DoubleClick uses cookies to serve relevant ads to users, improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID - a pseudonymous identification number assigned to your browser - to track which ads are displayed in which browser and to prevent them from being displayed more than once. This pseudonym is assigned information about user activities on the website. This allows Google and its partner sites to serve ads based on previous visits to websites. In addition, DoubleClick may use the cookie ID to collect conversions related to ad requests. For example, if a user sees a double-click ad and later visits the advertiser's website with the same browser and buys something there.
The information generated by DoubleClick cookies is transmitted to and stored by Google on servers in the United States. Google complies with the data protection provisions of the EU-US Privacy Shield Agreement and is certified for the "Privacy Shield", https://www.privacyshield.gov/EU-US-Framework. The data will only be transferred to third parties within the framework of legal regulations or order processing. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further processing of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives the information that you have called up the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
The legal basis of the processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. DoubleClick cookies are deleted after six months at the latest. By using DoubleClick, we are interested in showing you advertisements that may be of interest to you in order to make our website more interesting to you.
You can prevent participation in this tracking procedure in various ways and thus exercise your right of objection:
• by setting your browser software accordingly, in particular the suppression of third party cookies means that you will not receive any ads from third party providers;
• by disabling cookies for conversion tracking, by setting your browser to block cookies from the "www.googleadservices.com" domain, www.google.de/settings/ads, which is deleted when you delete your cookies;
• by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link http://optout.aboutads.info/?c=2&lang=EN, this setting being deleted if you delete your cookies;
• by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link www.google.com/settings/ads/plugin.
For more information about DoubleClick, please visit: https://www.doubleclickbygoogle.com/de/, http://support.google.com, https://policies.google.com/privacy?hl=de(Google's privacy policy in general).
Plug-ins for social networks
Our website includes plugins from social networks. These are provided by the following providers:
• Facebook (provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, e-mail: impressum-support(at)support.facebook(dot)com, privacy policy at: www.facebook.com/privacy/explanation; www.facebook.com/about/privacy/your-info-on-other and www.facebook.com/about/privacy/your-info. Facebook has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework; hereinafter: "Facebook")
• Google (see the definitions, www.google.com/policies/privacy/partners/. Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework)
• Instagram Inc, 1601 Willow Road, Menlo Park, California 94025, USA;
• TrustYou (provider is TrustYou GmbH Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich, privacy policy at www.trustyou.com/wp-content/uploads/2018/05/2017-01-19-TY-Privacy-Policy.pdf)
The plugins are indicated on our website by the above-mentioned lettering or by small stylized symbols.
We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online offer. In addition, the data specified in the "Access data" section are transmitted.
In the case of Facebook and Xing, the IP address is anonymized immediately after collection, according to the respective provider in Germany. By activating the plug-in, personal data is transferred from you to the respective plug-in provider and processed there (for US providers in the USA). Since the plug-in provider collects data mainly via cookies, we recommend that you delete all cookies before clicking on the grayed-out box using your browser's security settings.
We have no influence on the data collected and processing procedures, nor are we aware of the full scope of data processing, the purposes of processing, the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.
The plug-in provider stores the data collected about you as user profiles and processes these for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for not logged in users) for the representation of demand-fair advertisement and in order to inform other users of the social network about your activities on our website.
The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f) DSGVO. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.
You have a right of objection to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. They can also prevent the creation of user profiles in various ways and thus make use of their right of objection:
by setting your browser software accordingly, in particular the suppression of third party cookies means that you will not receive any ads from third party providers; by deactivating the interest-based ads of the providers that are part of the "About Ads" self-regulation campaign via the link http://optout.aboutads.info/?c=2&lang=ENhttp://optout.aboutads.info/?c=2&lang=EN, this setting being deleted if you delete your cookies.
The data is transferred regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts.
We recommend that you log out regularly after using a social network, especially before activating the button, as this way you can avoid being assigned to your profile with the plug-in provider.